Frequently Asked Questions

Find answers to common questions about Indie Sails. Can't find what you're looking for? Our support team is here to help.

What is Indie Sails?
Which social media platforms do you support?
How accurate is your sentiment analysis?
How much does Indie Sails cost?
Is there a free trial?
Can I change my plan at any time?
How does the AI feature request detection work?
Do you provide an API?
How often is data updated?
Can I manage multiple games under one account?
What kind of support do you provide?
Do you offer refunds?

Still Need Help?

Can't find the answer you're looking for? Our support team is ready to help you succeed.

Email Support

Response within 4-48 hours depending on your plan

Live Chat

Available 9 AM - 6 PM PST, Monday - Friday

Phone Support

Available for Studio plan customers